What does Hold at Location mean FedEx? (full guide)
While it’s convenient to receive FedEx packages at your doorstep, this delivery method isn’t always possible. For example, you might live in a hard-to-reach place, or you might not be home to receive deliveries.
In this case, now is a good time to rely on FedEx’s Hold At Location service. The service delivers your packages to a safe and secure location until you’re ready to pick them up. I’ll cover everything you need to know about this service!
What does FedEx on location mean in 2022?
Hold at location is a package service offered by FedEx that, starting in 2022, keeps packages in a safe location rather than delivering them. Customers can request this service before the package is shipped or in transit. If a customer misses a delivery, their package may be held for pickup at a location.
If you’re still confused about what it means to stay in place, then be sure to check out this guide to answer all your questions!
What are FedEx Hold Locations?
Hold at location is a package delivery option offered by FedEx.
With this service, a customer’s package is held at a FedEx office or an authorized third-party retailer until the customer comes to pick it up.
Additionally, if the customer redirects the package to the holding area after delivery, the package can be held in place.
In this case, FedEx will attempt to deliver the package to the selected location instead of the original delivery address.
Also, if a FedEx driver fails to deliver the package as planned, the package may be held.
That said, it could be because there is no safe place to put the package, or because the package requires a signature and no one can sign it.
If this is the case, the driver may retry the delivery on another day or deliver to the FedEx location and have the customer pick up the package.
Waiting for pickup with. Redirect packages using FedEx?
Waiting for a pickup at a location and redirecting a package to a FedEx location may sound very similar (the end result is the same).
However, there is one key difference – the time of the request. For example, a FedEx pending pickup request was made before your package was shipped.
In other words, FedEx won’t try to deliver the package to your home address, but will deliver it to a FedEx location near you. You can then pick up your package at your leisure.
On the other hand, after the package has been shipped, a request is made to relocate the package at the pickup location.
So this means that FedEx will try to deliver the package to the FedEx location you requested, not the delivery address.
How does FedEx work in the field?
How to pick up a package that is held at the location depends on why your package was held.
For example, if you request that a package be deposited at a FedEx location for pickup, you will be notified by text message, automated call or email when the package is received.
Then, when you go to pick up your package, be sure to bring your government-issued photo ID.
Also, if your name does not match the name on the package label, you will need to provide the tracking number.
Also, if the address on your ID does not match the address on the package label, you will need to provide another ID that shows your address.
That is, this can be a utility bill, a health insurance card, or a credit card bill.
If your package is held for missed delivery, you will need to provide a tracking number, government-issued photo ID, and a house number.
Which services are eligible to remain at FedEx locations?
Almost all FedEx shipping services are eligible to be performed on-site, including:
- FedEx Priority Overnight
- Standard overnight
- FedEx 2 Day Morning
- FedEx 2 days
- FedEx Express
- FedEx 1-day shipping
- FedEx 2-day shipping
- FedEx 3-Day Shipping
Additionally, reserve location options are available on select international shipments, such as:
- International priority
- International economic
- International Priority Freight
- International Economic Freight
Finally, FedEx Ground services, including Home Delivery and Ground Economy, offer on-site retention.
Which FedEx services are not eligible to remain in Location Services?
Although several FedEx services offer on-site hold, not every package is eligible for this service.
For example, FedEx SameDay and FedEx First Overnight are not eligible for this service because of their short lead times.
In addition, FedEx Priority Freight, FedEx Ground COD, and any FedEx Express shipments containing dangerous goods may not be held at a location.
Where can I pick up my FedEx luggage storage?
If you require a FedEx package to be stored at a location, you can select a FedEx office location or a third-party retailer near you for pickup.
Therefore, if your package is held after a missed delivery attempt, you should check your house number for the location of the hold.
How long does FedEx store packages for?
Unfortunately, there is no clear answer to this question.
For example, some pages on the FedEx website state that packages are held for five business days before being returned to the sender, while others say seven business days.
Because of this inconsistency, I recommend paying close attention to your tracking information and picking up your package as soon as you see it being held.
To learn more, you can also read our post on how long FedEx holds packages, when FedEx trucks go out to deliver, and what FedEx pending deliveries mean.
in conclusion
In addition to offering top-notch delivery, FedEx also offers convenient package storage.
That said, it comes in handy when customers cannot accept deliveries at home or live in locations that make deliveries challenging.
Additionally, customers can sign up for the service in advance or wait for FedEx to attempt delivery.
In either case, all the customer needs to do is present a photo ID and tracking number to collect their package.
