What is DHL eCommerce? (all you must know)
Whether you’re a small online startup or a large e-commerce company, it can be difficult to know where the best shipping deals are.
That’s why I put together this guide on DHL’s e-commerce services. By reading this article, you’ll find out who this service is designed to help, how long it will take to ship, and what you can expect, so keep reading to find out more!
What is DHL eCommerce in 2022?
DHL E-Commerce Solutions is a division of DHL responsible for domestic and international parcel delivery in 2022. This tracked mail service is designed to make cross-border shipping simple and affordable. This helps online sellers reach global customers. Average transit time is 4 to 8 days, plus additional processing and shipping time when the package reaches the destination country.
If you’re wondering if DHL Ecommerce is right for you, be sure to read the entire article for more helpful facts!
What is DHL eCommerce?
DHL Ecommerce is an international tracking mail service. It was created to help high-volume shippers (small businesses and large e-commerce companies) simplify their shipping.
Additionally, the service is designed to make cross-border shipping simple and affordable.
How does DHL eCommerce work?
DHL Ecommerce serves high volume domestic and international shippers. Services include pickup, delivery, and returns.
By using the company’s free and easy-to-use portal, you can perform the following tasks:
- Pick up orders from your online marketplace
- Create shipping labels
- track package
- Receive email or SMS tracking notifications
- Process returns
Who can use DHL eCommerce Shipping?
To be eligible for DHL eCommerce Shipping, you must actively ship 200 per day or 1,000 per week.
Additionally, the total fee for each DHL pickup should be at least $200.
What are the pros and cons of DHL eCommerce?
Let’s see what pros and cons DHL Ecommerce offers.
Some of the advantages of DHL eCommerce are as follows:
- easy to use
- It offers excellent international shipping plans and tools
- It has accurate package tracking
- It can be used in conjunction with fulfillment services
In contrast, some of the disadvantages of DHL Ecommerce are as follows:
- Low volume shippers are not eligible for this service
- Pricing is not transparent
- Weekend delivery not available in the US
How long does it take to get DHL eCommerce?
DHL eCommerce usually ships within 2 to 14 business days. However, the average delivery time is 4 to 8 days.
Also, once the package reaches the destination country, there may be additional processing and shipping time.
Such delays may be due to local slowdowns or local customs detentions.
To sum up, online businesses with high sales volume can take advantage of the DHL Fulfillment option to deliver faster.
Through this service, businesses can ship goods to DHL fulfillment warehouses. There, the product is stored until the customer orders it.
Once the order is placed, DHL will pick it up and deliver it.
Why does DHL eCommerce take so long?
DHL e-commerce packages can take a week or more to arrive, which is much slower than most shippers want to wait. ]
So, it’s worth asking – why does DHL Ecommerce take so long to deliver?
Well, one reason DHL e-commerce shipping is slower is that it has a lower priority compared to express. Therefore, these packages take longer to arrive.
Another reason is that DHL Ecommerce does a lot of international shipping.
Factors such as customs delays in the destination country, weather events or public holidays can slow down deliveries.
Therefore, DHL recommends that recipients contact the merchant or online store from which they purchased if they do not receive the package within 10 days of the estimated delivery time.
Is DHL eCommerce in the US?
DHL Ecommerce serves business customers in North America, including the United States.
This service specializes in lightweight packages (less than 5 pounds). It provides nationwide coverage for every US ZIP code, and last-mile delivery is performed by USPS.
Domestic DHL Ecommerce provides three-tier services:
- Expedited longest: 2-3 days to confirm service
- Expedited: 2-5 days service
- Ground: 3-8 days service
DHL Domestic E-Commerce is an excellent choice for merchants who need 3-day service for lightweight packages at an affordable price.
Also, it offers more flexibility compared to other courier companies.
When does DHL eCommerce deliver?
DHL’s e-commerce services are delivered Monday to Friday from 8:00 am to 6:00 pm in most countries.
DHL will generally not deliver on a Saturday or Sunday in the US unless you make specific arrangements and are willing to pay a surcharge.
However, many countries in Europe deliver on Saturdays instead of Sundays.
Additionally, DHL observes most bank and federal holidays, so be prepared for delivery delays during these times.
What is the difference between DHL eCommerce and DHL Express?
While DHL Express focuses on time-sensitive delivery for all shippers, DHL Ecommerce provides cost-effective shipping for online merchants.
In other words, while DHL Express will ensure that your package is delivered the same day or the next business day, DHL Ecommerce cannot guarantee delivery by a specific date or time.
Again, another big difference between the two services is that you can sign up for DHL Express right away. On the other hand, you must be approved by DHL eCommerce.
Does DHL eCommerce offer tracking services?
All DHL e-commerce packages come with door-to-door tracking. Tracking numbers can range from 10 to 39 digits.
You can track your package using the DHL website or one of the company’s online portals.
Alternatively, the merchant or online store you purchased from will send you a link to track your shipment.
To learn more, you can also read our posts on how long DHL Express takes, why DHL is so bad, and DHL customs clearance activities.
in conclusion
If you’re an online retailer that does a lot of shipping, DHL eCommerce could be the perfect solution for you. Not only is this service affordable and easy to use, it helps you reach more customers around the world.
