What is Grubhub Plus? (How it works, benefits + other FAQs)
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The promise of an improved experience is always an attractive proposition for people who continue to take advantage of the convenience that delivery services offer.
Well, Grubhub’s Plus service is one such product. If you’ve heard of it and need to know more, read on for more facts!
What is Grubhub Plus in 2022?
Grubhub Plus is a subscription service that offers unlimited free delivery from select restaurants for a monthly fee in 2022. Grubhub Plus subscribers also get benefits such as improved customer service and early access to local events and experiences. Grubhub Plus isn’t waiving service fees, and the company has taken steps to make it more explicit.
Read on to find out everything you need to know about Grubhub Plus, including how it works, how much it costs, what fees are waived, and more!
How does Grubhub Plus work?
Grubhub Plus works by giving you unlimited free shipping on orders over $12 from restaurants in the Grubhub+ network.
When you pay a recurring membership fee, you can take advantage of this and other benefits like Elite Care and early access to certain features.
Even if you get free shipping with Grubhub Plus in some cases, the subscription doesn’t waive the service fee.
How much does Grubhub Plus cost?
Grubhub Plus costs $9.99 per month, but there’s a free trial that varies in duration, which you can use to see if the service is right for you.
After the trial period ends, Grubhub will charge you the regular rate until you cancel your subscription.
In addition to that, Grubhub Plus offers a free 12-month trial for those who use Instacart Express. This offer is valid until November 15, 2022.
Does Grubhub Plus waive service fees?
Grubhub Plus does not waive service fees.
When you sign up for Grubhub Plus, the only fee waived is the delivery fee, but only for orders over $12 and orders from participating restaurants.
In fact, this aspect of the subscription wasn’t clear when the company first launched the service, so people didn’t know that all the other fees were still in place.
For this reason, Grubhub has gotten into legal trouble, most notably a lawsuit brought by the attorney general in Washington, D.C., alleging misleading business practices.
In response, Grubhub updated the wording around Grubhub Plus to make it more clear that subscribers are simply waiving shipping.
What are the benefits of Grubhub Plus?
Benefits of Grubhub Plus include:
- Unlimited free shipping on orders over $12 from participating restaurants. Grubhub Plus does not waive service charges and other charges, such as gratuities and handling charges
- Priority access to Grubhub’s ‘Elite Care’ team so you can be dealt with faster if something goes wrong
- Exclusive early access to local events, experiences, and benefits like coupons and discounts
- Your donation for donated change is matched twice
When Grubhub Plus launched, one of the perks of subscribing to it was 10% cash back on every $100 spent, but it was quietly canceled shortly after.
When it’s active, it’s only available for the first 30 days of the subscription.
Is Grubhub Plus worth it?
Grubhub Plus is worth it for people who use the delivery service, usually because the subscription fee ends up being less than the delivery fee they pay.
Unlimited free shipping is limited to orders over $12, so it’s worth it for those who regularly place orders over that amount.
If you’re someone who rarely uses Grubhub and eats only small amounts of food, then Grubhub Plus might not be worth it for you.
Where most restaurants offer free shipping, or where you can get it often, then Grubhub Plus probably isn’t worth it.
Access to priority customer support will make a Grubhub Plus subscription worthwhile for those who deal with Grubhub account issues frequently.
Since it’s associated with restaurants that are part of the program, it’s only available for restaurants that have opted in.
Grubhub has a 70-mile limit on restaurant delivery, so if most or all of the options in your area aren’t a Grubhub Plus member, the subscription isn’t worth it for you.
To learn more, you can also read our posts on whether Grubhub increases prices, how to rate Grubhub drivers, and whether Grubhub accepts cash.
in conclusion
Grubhub Plus is a monthly subscription, and you get unlimited free shipping from participating restaurants on orders over $12. Other benefits include priority customer support and early access to new features and promotions.
Grubhub Plus does not waive service charges and fees other than delivery fees. Grubhub Plus costs $9.99 a month, which is worth it for someone who orders frequently and lives in an area where many restaurants participate in the program.
