What is the FedEx shipment exception? (all you must know)
Most of the time, ordering something online is a smooth process and you will receive whatever you ordered in a very short time. However, there are many situations where something goes wrong and your package is delayed.
So if something happens, whether it’s a weather delay, a mechanical failure, or a delayed plane, you might see the word “Shipment Exception” in your FedEx tracking information. In this article, we’ll tell you what this means, why it happens, and what you can do about it, so keep reading!
What is the 2022 FedEx Shipping Exception?
“Shipment exception” is the tracking term FedEx uses to describe packages that are delayed due to circumstances beyond the company’s control. This could include severe weather in 2022, mechanical failures or delayed planes, etc. Most exceptions are resolved in less than a week, so patience is the best remedy when encountering these issues.
There’s still a lot to learn about shipping exceptions, so I hope you read the entire article to learn more!
What is the FedEx shipment exception?
The shipping exception is the term FedEx uses for tracking information when a package is delayed due to circumstances beyond the company’s control.
There are many explanations for the shipping exception. Some common ones include the following:
- bad weather conditions
- mechanical failure
- Not enough space on the plane
- late plane
- power failure
It’s important to note that almost anything that slows down a package may be considered a shipping exception, so please note that this is only a partial list.
Some shipment exceptions list more detailed information, such as “Shipment Exception – Weather Delay” or “Shipment Exception – Urgent Delay in Shipping”.
However, this is not always the case. This can lead to frustration and confusion for customers.
Shipping exceptions may also appear as “delivery exceptions” in tracking information.
What causes abnormal FedEx shipments?
As mentioned above, many situations may be considered shipping exceptions.
Typically, a shipment exception indicates that something beyond FedEx’s control is causing a ground or express package to be delayed.
This could be due to weather, damaged equipment, staff shortages or problems with the aircraft.
Nonetheless, it’s important to note that this term is generally used in situations where FedEx has control over the situation.
In fact, this often happens with freight, as FedEx keeps trailers until they’re full before shipping.
Likewise, FedEx may also cancel routes until there are two full trailers in each direction.
What does the FedEx shipment exception mean for my package?
Unfortunately, there isn’t a clear answer as to what the shipping exception means for your package.
Not only is the term vague, but FedEx appears to use it anytime a package is on hold during delivery.
If you receive a shipping anomaly caused by a minor mechanical issue, your package may be back to normal within a few hours.
However, if your package is on hold due to bad weather and a package backlog, you may have to wait a few days to see your package move again.
In any case, seeing this notification may mean that your package will be delayed by at least a day or so.
As annoying as these delays can be, know that FedEx works hard to resolve them as quickly as possible. Therefore, your package may not arrive as late as you think.
How long will the FedEx shipping exception last?
As with many things about shipping exceptions, it is impossible to give a single answer to this question.
This is because the duration of the shipment exception depends on the cause of the delay.
Mechanical issues may only take a few hours to resolve, while weather delays may take a day or more. However, I am confident that most exceptions will be resolved in less than 7 days.
What can I do with the FedEx shipping exception?
In most cases, it’s best to be patient when you see “shipping exceptions” on your tracking information.
Sure, it’s annoying, frustrating, and confusing not knowing where or when your package will arrive, but keep in mind that FedEx wants to get your package to you as quickly as possible.
So the company worked very hard to get the packages back on track after the delay.
With a little patience, you should soon see your package start moving again.
That being said, if you’ve waited a week or more and still haven’t seen your package move, it’s a good idea to contact FedEx Customer Service.
You can contact customer support at 1.800.463.3339.
In most cases a representative will be able to give you more information about what is going on and/or mark your package as urgent for the highest priority.
To learn more, you can also read our posts on whether FedEx ships to Mexico, FedEx UK shipping, and FedEx shipping restrictions.
in conclusion
Seeing a “shipping exception” on your tracking information is by no means welcome, but neither is it a disaster. Usually, this means that something like the weather or a mechanical issue has slowed down your package.
While it’s definitely annoying, know that FedEx works hard to fix these issues and should have your package heading in the right direction within a few days. Try to be patient, but feel free to contact customer service for more information.
