Why is my bank rejecting my Cash App payment? (7 reasons)
Cash App has become one of the most popular platforms for sending and receiving money, with over 40 million active users.
However, sometimes you can send money through the Cash App and receive a message that your bank declined the payment. Why does this happen? Here’s everything you need to know!
Why is my bank rejecting my Cash App payment?
1. Insufficient funds
If you try to send funds that are not available in your account, your bank will automatically decline the payment because there is not enough cash to complete the transaction.
To complete any transaction on the Cash App, you need to have sufficient cash in your account. Otherwise, the bank will stop it.
Therefore, before making any payments with Cash App, be sure to check your available balance to avoid this issue.
If this is the problem, you can fund the account and try the payment again. However, if the problem persists, you can contact your bank for further assistance.
2. Security Issues
If it looks suspicious, the bank will refuse to pay.
For example, if they notice that you have transferred or received more money than usual, the bank may consider this suspicious and refuse to pay.
Additionally, if Cash App detects a potentially fraudulent transaction, it cancels the payment to protect its users and the platform from scammers.
If banks see large purchases in a short period of time, they will do the same.
However, you can avoid such problems by making sure your account remains active to avoid any suspicion.
Also, you should not accept any funds from people you don’t know as this could get your account flagged.
However, if the payment is legitimate and the bank declines it, you can contact the customer support team to clarify the situation and approve your transaction.
3. Expired Cash Cards
Your bank will also refuse payment if your cash card expires. This cash card operates like a Visa card; therefore, it has an expiration date.
When you try to use it for a payment past the due date, your linked bank account will not allow the transaction to go through.
To use your card again, you must replace it to avoid declined payments.
If you need instructions on replacing your card, you can contact the Cash App team for more information.
4. Typos in card information
Another reason for a declined credit card is that you have entered incorrect card information. A small error in the information you submit to your bank can cause your payment to be declined.
So please check that all details are correct, especially CCV, zip code and address. If your address has changed, be sure to update this address to avoid problems with your bank.
However, if the information is correct and the payment is still declined, you can contact your card issuer to confirm that there are no other issues.
5. The app is not updated
While you can use Cash App without regular updates, sometimes you need to upgrade it for the most basic functionality.
Cash App updates its application to ensure optimal security for users; therefore, lower versions do not have this level of security.
Some features may not be supported in older versions; therefore, updates can correct any glitches.
If your bank keeps rejecting your payment, download the latest version of the Cash App from Google Play or the App Store and repeat the transaction.
6. Exceeding the transfer limit
When you sign up for an account with Cash App, you can only send and receive $250 per week or $1,000 every 30 days until you verify your account.
If you exceed this limit, the bank will refuse any further payments.
To fix this, you must verify your account for a higher limit, which will allow you to send and receive more money.
7. Shopping in different countries
Banks are very keen to prevent fraud and identity theft; so if you are transacting in another country, they will become suspicious and may freeze payments.
Therefore, if you plan to move to another country, it is recommended that you inform your bank before traveling.
This way, they can add the information to their records and prevent fraud detection systems from stopping your transaction.
Currently, Cash App is only available in the US and UK; so if you move to any of these countries, you can alert your associated bank to avoid a declined payment.
When a payment is declined, you can contact your bank to confirm that you are the one who used the card to make the payment.
To learn more, you can also read our post on Cash App Scams, Cash App, and Why Cash App Takes My Money.
in conclusion
Declined payments can be frustrating, especially when you desperately need to complete a transaction. However, all declined payments from your bank are for a reason.
Your bank declined the payment because you did not have sufficient funds in your account, incorrect credit card details, an expired cash card, a security issue, an outdated app, a transfer limit exceeded, or your card was used in another country.
