Why is my T-Mobile hotspot not working (list of potential fixes + FAQ)
If you have a T-Mobile hotspot and are having trouble, you might want to learn about some potential fixes for this common problem.
Well, I’ve been researching this and have a potential fix for the T-Mobile hotspot below, so read on to learn more so you can get back up and running quickly!
Why doesn’t T-Mobile’s hotspot work?
To fix a T-Mobile hotspot, you will need to move within 15 feet of the hotspot device and check to make sure you are within T-Mobile coverage. Also, make sure you have at least 2 signal bars for the device to work properly. You can reboot the hotspot device or connect the device in 2022.
If you’re looking for a full list of potential fixes for T-Mobile hotspots, read on to learn about other ways you can fix this problem!
1. Move within 15 feet of the hotspot device
T-Mobile hotspots work best if you’re within 15 feet of your hotspot device, so if you notice a T-Mobile hotspot not working, get closer to see if that fixes the problem.
2. Move to a better coverage area
Your T-Mobile hotspot needs at least 2 bars to work properly, so check if you’re in range and what your signal strength is.
Also, if you don’t have 2 signal bars, move your device to a location where you can get a better signal to see if that fixes the hotspot.
3. Restart the hotspot
One way to fix a T-Mobile hotspot is to restart the device, which can fix memory or storage errors.
4. Reboot your other devices
If you’re having trouble connecting to the hotspot, it’s a good idea to restart the device you’re trying to connect to.
5. Make sure the hotspot battery is charged
If your hotspot has a battery inside, you’ll want to make sure the battery is charged, because if it’s too low or too weak, it may cause the hotspot to not work properly.
6. Check to make sure the hotspot has power
While this may seem like common sense, you need to check to make sure the hotspot is connected to an outlet and powered on.
To check, you can plug a lamp or other object into an outlet.
7. Factory reset the hotspot
If your T-Mobile hotspot isn’t working, you can easily factory reset your hotspot by following these steps:
- Access the Web Manager UI by entering http://192.168.0.1 in the address bar
- Select “Settings”
- Select “Device Settings”
- Click on “Devices”
- Select “Backup and Restore”
- Click on “Restore Factory Defaults”
- Select “Confirm”
- Wait and reconnect using Wi-Fi’s default login credentials
Additionally, you can perform a factory reset of a hotspot device by turning on the device if possible and inserting a paper clip on the back where the factory reset button is located.
8. Turn on the hotspot feature on your device
Sometimes you might think the T-Mobile hotspot isn’t working, but in reality, the hotspot option on your connected device is turned off.
So check to make sure the hotspot feature is turned on on your device. Next, turn it off and back on to see if that fixes the problem.
9. Update the software on the connected device
If the T-Mobile hotspot isn’t working, update the software on the connected device, as outdated software can prevent it from connecting.
10. Disable battery or power saving mode on connected devices
The connected device may have battery saver or battery saver enabled, which may prevent it from connecting to the hotspot, so turn these off and try connecting again.
11. Make sure the charging device is working properly
Plug the hotspot into the charger and make sure it’s working and powered up.
Also, if the hotspot doesn’t have enough power, it won’t turn on.
However, the problem may be that the charger is not working, so make sure your hotspot charger is working and charging the device.
12. Check T-Mobile data
If you notice that your T-Mobile hotspot isn’t working, you may want to check your data plan and make sure you have data available.
Also, if the hotspot is just running terribly slow, it’s possible that you’re already browsing high-speed data, which means you’re probably prioritizing data and slowing things down.
Why is my T-Mobile hotspot not working?
There are a number of reasons why a T-Mobile hotspot might not work, including user error, service issues, and connectivity issues.
For example, if your T-Mobile hotspot is not working, you will need to make sure the Wi-Fi of the connecting device is turned on, then restart the hotspot and connect the device.
However, your hotspot automatically downloads new software updates, so there is no way to manually check for or download new updates for the hotspot device itself.
How do I get my T-Mobile hotspot to work?
If you want your T-Mobile hotspot to work, you need to select your mobile hotspot’s SSID on the connecting device, then press and hold the WPS button.
The WPS button is at the bottom of the hotspot, you need to press and hold it for 5 seconds and the connecting device should connect to your hotspot.
To learn more, you can also read our post on whether T-Mobile charges for hotspots, how T-Mobile hotspots work, and bypassing T-Mobile hotspot restrictions.
in conclusion
To fix a T-Mobile hotspot, you can try restarting the hotspot or connecting the device and make sure the hotspot is charged and powered from an outlet.
Also, you can move within 15 feet of the hotspot for better signal, make sure the hotspot has 2 signal bars, and update the firmware on the connected device.
