Why isn’t Amazon Music working? (5 different fixes)
Music is the perfect way to fill the silence while exercising, cooking, entertaining guests or playing games. Plus, music is a great tool to help you de-stress and unwind after a long day.
However, if you own the Amazon Music app and find yourself having trouble trying to stream music, you might be wondering if there is any way to fix the problem.
Look no further! This is the easiest way of all that I’ve found to fix the Amazon Music app!
Why isn’t Amazon Music working?
If your Amazon Music isn’t working, there are a few quick ways to fix it. For example, checking your device’s internet connection, testing the internet speed, restarting the app, restarting your device, and clearing the app’s cache are all ways to fix the Amazon Music app.
To learn about the step-by-step process for clearing your Amazon Music cache and the internet speed you need to stream your music, read on!
1. Check if your device is connected to the Internet
Perhaps one of the quickest ways to fix an unusable Amazon Music account is to check your internet connection.
You can quickly confirm that your device is connected to the internet by going into your device’s settings and checking.
If you don’t have access to a secure internet connection, but still want to stream music through Amazon Music, you can use your device’s data to do so.
Likewise, you can check that your settings are appropriate to allow Amazon Music to use data by going into the app’s settings.
Finally, check to see if your device is in airplane mode. When a device such as a smartphone or tablet is switched to airplane mode, the device cannot connect to the internet.
2. Check your internet speed
According to Amazon, you must have a strong internet connection to stream Amazon Music without any issues.
So if you’re having trouble streaming music on the app, you might want to make sure your internet is fast enough to do so.
You need 10-20 Mbps internet to play music on apps like Amazon Music without any issues.
If you’re not sure how to check your internet speed, consider using a service like PCMag Speed Test, which simply requires you to click a button to check your internet speed.
3. Restart the Amazon Music app
Another way to avoid calling Amazon customer service to resolve streaming issues is to restart the Amazon Music app.
Restarting the Amazon Music app can help clear up any glitches and effectively refresh the program.
To restart the Amazon Music app, simply close it and reopen it after a few moments.
If that doesn’t work, consider deleting and reinstalling the Amazon Music app. Sometimes removing the app can fix any streaming issues.
4. Restart your smartphone or tablet
If restarting the Amazon Music app doesn’t help, you may need to restart the device you’re using to play music.
A quick refresh of your device can help improve internet connection speeds and ensure apps are processing properly. Before turning off the device, make sure to close all running applications.
Then, wait at least one minute before turning your smartphone or tablet back on. Afterwards your Amazon Music app should be back to working normally!
5. Clear the cache of your Amazon Music app
If you notice that your Amazon Music app keeps crashing, a corrupted cache file may be the problem. While this may sound like a difficult technical problem to solve, it’s actually quite simple!
All you have to do is clear your application cache. If you have an Android device, first, open the Settings app on your device and find Amazon Music’s settings.
Then select Storage, Clear Cache, and Clear Data. If you have an Apple device, simply delete the app and wait at least a minute before reinstalling.
What’s Included in an Amazon Music Subscription?
If you have an Amazon Prime membership, Amazon Music is included with your account for free.
As such, an Amazon Music subscription has several features, including:
- Access to 2 million songs
- Thousands of music stations and playlists
- Millions of Podcast Episodes
- Ability to listen offline
- infinite skip
Amazon Music has just about any genre you can think of, so you’re guaranteed to find something you like right in the app!
How do you listen to Amazon Music?
With the sheer number of songs and podcasts available, you might not know where to start using the Amazon Music app. Or maybe you’re wondering which devices can play Amazon Music.
Fortunately, there are several ways to stream music on Amazon Music, including:
- Amazon Echo Devices
- Amazon Fire TV
- Amazon Fire tablet
- Other Alexa-enabled devices
- any mobile device
- computer
Finding a playlist that fits your mood is easy on Amazon Music. For example, suppose you have an Alexa-enabled device.
In this case, all you have to do is say, “Alexa, play music for workouts, dinner parties, cooking, relaxing, gaming, and more.” Amazon Music will automatically launch a playlist.
If you want to learn more, you can also check out our related articles on Does Amazon Music Have Podcasts, Does Amazon Music Have Ads, and Amazon Alexa Warranty.
in conclusion
Troubleshooting your Amazon Music app is easier than it might first seem. First, make sure your smartphone or tablet is connected to the internet.
A few other ways to quickly fix Amazon Music are to reinstall the app or restart the device, which will smooth out any glitches in the streaming service.
