Amazon Delivers Cancelled Orders (Why This Happens + What to Do)
If you ordered a product from Amazon and for some reason you no longer need it, you can choose to cancel the order without any issues, you won’t be charged and Amazon will keep the item, all good, yes ?
Well, there is a very special case where you cancel the order but the order is still delivered to you, it could be different, so what happens?
Amazon has delivered canceled orders
In some cases, orders cancelled by Amazon may be delivered to customers when the order is in the final stages of shipping and is cancelled. This doesn’t happen very often, but it does happen from time to time.
Amazon doesn’t usually follow up on these errors, but if you want to make sure nothing goes wrong and charged, you can notify Amazon and return the package.
To avoid this in the first place, try to make sure you review your order as soon as possible and cancel before the shipping process begins.
If you have questions and information about the cancellation process, etc., please read on.
How to cancel an Amazon order?
If you choose to cancel your order, either because it did not arrive as you wished, or because you decide you no longer need the item, here are a few steps you need to follow:
- First, you must go to “My Orders” and select the order you want to cancel.
- Then select the box next to the product you want to remove from the order. If desired, you can also cancel the entire order by selecting all products.
- Click Cancel when finished tagging your product.
- After you request a cancellation, Amazon will email a confirmation message to your account.
If you want to make sure that you have successfully canceled your order, you can confirm that the order has been cancelled by going to “My Orders” and checking if you see it in the “Cancelled Orders” section, if so, then that means it has been successfully canceled.
If your order is shipped directly by Amazon and cannot be modified, you should reject the product, or you can return it using Amazon’s Return Center.
If your order is directly shipped by a third-party seller and cannot be modified, you will need to contact the product salesperson to learn how to process and resolve the issue as soon as possible.
Once you do, you’re ready and you’ll get your money back.
Can I cancel an Amazon order after it has shipped?
This is a good question because on paper it would solve a lot of the customer’s problems, unfortunately it doesn’t.
However, it works slightly differently for sellers and buyers, for example, sellers can cancel an order at any time before shipping, on the other hand, buyers have about 30 minutes to cancel an order that has been placed, after which Cancellations must be approved by the seller.
After the package ships, neither you nor the seller can cancel the order, so it is up to the buyer to return the item for a refund.
How do I get a refund for a cancelled order?
It’s a very simple process because once you select an order to cancel (making sure it hasn’t shipped yet), Amazon will automatically start the refund process so you can get your money back right away.
If you still need some guidance to make sure everything is in order, please check your order status to successfully cancel your order and get your money back.
First, you must log into your Amazon account from your PC or mobile phone, then go to the top right corner, then to the “Your Orders:” section. Once there, just check your order and make sure you click “Cancel Checked” and you’re done!
This is how you get a refund from a cancelled order, just remember to complete each step to get your money back.
Do you like this article?You may also want to know what to do and what it means when Amazon delivers to a safe location, Amazon delivers an empty package, or Amazon delivers to the wrong address
in conclusion…
When you buy from Amazon, you will have the opportunity to cancel the order before it ships, however, you should also be aware that sometimes these cancellations are too late in the shipping process. This may cause Amazon to send you a canceled order.
A lot of people might say it’s their “lucky” day, but keep in mind that it’s not Amazon’s policy to give away an item, so you should probably report a problem as soon as you receive it. However, the odds of Amazon following suit are slim.
Of course, if you can avoid this, even better, just try to cancel the order within the first thirty minutes of purchase, or ask for cancellation before shipping.
