Can you return makeup to Sephora? (Updated in 2022!)
If you’ve ever purchased an unsatisfactory makeup from Sephora, you’ve probably wondered about the specifics of their return policy. Different stores can have vastly different policies on returns, so it pays to know exactly what to expect when trying to process a refund.
You can return makeup to Sephora within 60 days of purchase, as long as you have the receipt. If you do not have a receipt, you will need to verify your purchase by other means, such as using your Beauty Insider account information.
You can also use the credit card information used to purchase the item to verify your purchase. If you can’t verify your purchase, you can still process returns for store credit.
Read on to see more details on returning makeup to Sephora, as well as additional information on its return policy.
Can you return makeup to Sephora without packaging?
Sephora will accept in-store returns of makeup if opened or even used. As long as you are within the 60-day return period and your purchase can be verified, you are eligible for a full refund. If you cannot verify your purchase, then you will only be eligible for store credit.
You can return makeup to Sephora without packaging. The only requirement is that you return it within 60 days of the original purchase and that you can verify your purchase (with a receipt or otherwise, such as with your Beauty Insider account).
All returns are ultimately at the discretion of the store manager. This means that even if you are within the 60-day window and your purchase can be verified, you may still not receive a full refund. If you return it more than 30 days after purchase, you will usually receive store credit instead of a full refund.
It’s also important to note that you generally won’t receive cash refunds for any items returned to Sephora. If you paid with Paypal or another payment processor, the credit will be refunded to the debit or credit card used for the original purchase, or as a gift card.
Can you return used items to Sephora?
You can return used items to Sephora as long as your original purchase can be verified. You should also return it within 60 days of the original purchase.
As with brand new items, used items returned outside the 60-day window will only earn Store Points. However, if you made a purchase with a credit card, you can verify the purchase by providing the credit card information used for the purchase.
Items returned in perfect condition will be placed on the shelf for resale. Even slightly used items are discarded.
How to Return Makeup to Sephora
Returning makeup to Sephora is as easy as taking your item to a Sephora location with the original receipt. This should be done within 60 days of your original purchase or you may not be eligible for an actual refund.
Returns processed after the 60-day window (or without a receipt) will only apply to store credit.
If you purchased an item online, you can return it with the packing slip included in your order. You can also mail items purchased online using the return service on Sephora’s website. Items purchased in-store or through services such as Instacart cannot be returned by mail.
For more details on Sephora’s return policy, including returns for online purchases, you can visit Sephora’s returns page. This page contains a lot of information on specific return policies, so it’s worth checking out if you’re planning to return an item to Sephora.
Returning makeup purchased online to Sephora
If you purchased an item online, you can return it in-store just like any other item. You will need to show the packing slip to verify the return. You can also mail items purchased online as described above.
You cannot return items purchased in-store or through services such as Instacart by mail. It’s also important to note that any Beauty Insider points associated with your purchase will be forfeited when the return is processed.
In-store returns do not have to be returned to the same location as the purchase. You can return items to any Sephora location as long as you can verify your purchase and you are within the 60-day return period.
Return Sephora items by mail
Items purchased online from Sephora can be returned by mail if you visit the returns service page on Sephora’s website. You will need to attach the original packing slip from the package. You should also use Sephora packaging if available.
If you don’t have Sephora packaging, you can pack your items in a padded envelope or box to keep them safe in transit. You can print the prepaid return label provided by the returns service linked above, or request a FedEx mobile return code without a printer.
Once your package has been dropped off at the designated FedEx location, you will be able to track your shipment using the returns service linked above. Processing returns sent by mail can take up to 30 days.
in conclusion..
Returning makeup to Sephora can be a pain if you don’t understand the return policy. Generally speaking, if you are returning an item using the purchase receipt, you should have no problem getting a refund.
You can also return opened or used items as long as your purchase is verifiable and you return the item within 60 days of the original purchase. You will only be eligible for store credit if you are outside this window or cannot verify your purchase.
If you have any questions or concerns, feel free to fire in the comments section.
