Can you return the makeup to Ulta? (What to know!)
If you’ve ever purchased makeup that you didn’t like, you’ve probably wondered if you could get your money back. Different stores can have very different return policies, so know exactly what to expect when you go to make a return.
As long as you have the receipt, you can return the cosmetic to Ulta within 60 days. You can even return used makeup without its original packaging, as long as you are within the 60-day period.
Like any other store, Ulta’s return policy is ultimately at the discretion of the store manager, so even if you meet all requirements, you may not always get a refund. However, if you pay attention to Ulta’s return policy, you probably won’t have any problems.
Read on to see more details on returning cosmetics to Ulta, as well as some information on other aspects of their return policy.
Can you return makeup to Ulta without the box?
Generally, Ulta’s return policy only requires you to return your item with the original receipt within 60 days. Most Ulta locations will accept returns for a refund, even if the item has been used or you have lost the original packaging.
Yes, you can return makeup to Ulta without the box. As long as you are within the 60-day period and show your receipt, you should be eligible for a full refund or exchange.
In addition to a refund, you can exchange for another item, or the same item if you prefer. If there is a price difference between the item you are exchanging and the item you originally purchased, you will be asked to make up the difference. If you exchange an item of lower value, Ulta will refund the difference.
Remember, refunds and exchanges are always at the discretion of the store manager, so even if you meet all the requirements, you may end up not getting what you want. However, as long as you’re within the 60-day window of your original receipt, you should be fine.
Return makeup to Ulta without a receipt
Unfortunately, Ulta’s return policy states that you are only eligible for in-store credit if you lose or misplace your original purchase receipt. However, there is a caveat to this statement.
You cannot return cosmetic products to Ulta without a receipt. However, if you were an ULTAmate Rewards member at the time of your original purchase, Ulta should keep your receipt on file.
In this case, you may be required to show your ID to prove that you are the account holder who originally purchased the item. If they can find your receipt on file, you don’t need to show them the physical receipt when processing your return. You will be eligible for a full refund or exchange as if you had returned the item with a receipt.
If you purchased an item online and did not receive a receipt, you can still process your return by going online to Ulta Customer Service. They will be able to verify your order using your Ulta.com account information.
Return to makeup as an ULTAmate Rewards member
If you are an ULTAmate Rewards member, or if you have an account on Ulta.com for purchases, the return process is easier. Even if you lose your receipt, you can verify your purchase with your ULTAmate Rewards account information (or your Ulta.com account information).
How to Return Makeup to Ulta
If you purchased at Ulta and wish to return it for a refund, all you have to do is bring your product to an Ulta location within 60 days and present your receipt to verify your purchase. If you are unable to verify your purchase (via your receipt or your ULTAmate Rewards account information), you will only receive a refund in the form of store credit.
Store Points will be offered as an e-gift card to the Ulta Store, and will be worth the item’s lowest price within the last 90 days. This means that unfortunately, you may not receive the full value of the item. If the item was purchased online, you can also return the item to Ulta by mail. We will discuss this in more detail in the next part of this article.
How to Return Makeup Purchased Online to Ulta
If you buy cosmetics online from Ulta, you can bring your item to an Ulta location, or mail your item for return.
To return an item purchased online in-store, simply bring your item back with your email confirmation of purchase (you can print it out or display it on your phone).
As long as you’re still within the 60-day window, you should be able to return your item for a full refund, just like you would have purchased in-store.
To return an item by mail, you must use the return shipping label printed on the packing slip in the shipping package when you received the item.
You are responsible for shipping returns and Ulta cannot accept cash on delivery returns.
in conclusion..
Ulta’s return policy is fairly lax compared to other stores. As long as you receive a receipt and process the return within 60 days of purchase, you are eligible for a full refund or exchange.
If you’re an ULTAmate Rewards member, you have other options, such as looking up your receipt in their database if you’ve lost it. This allows members to process returns even without the original receipt.
If you have any questions or concerns, please feel free to ask them in the comments section.
