Does Chipotle have a drive-thru (no, but…)
Many food restaurants offer drive-thru service so customers don’t need to enter their restaurant. Because of the drive-thru advantage, many customers wonder if Chipotle has a drive-thru.
Drive-thru has become popular in several food restaurants such as McDonald’s. So, does Chipotle have a direct train? Let’s find out.
Does Chipotle have a direct train?
Chipotle doesn’t have a traditional drive-thru. However, they offer a “Carside” service, unlike the standard Drive thrus you may be familiar with but similar. Simply put, they combined a mobile order system with a traditional drive-thru system to form what they call Chipotle Carside.
Chipotle Carside has several advantages, such as:
- No pass-through speaker box due to online ordering. Therefore, it is ideal for consumers with language barriers or drive-thru anxiety.
- You can still customize your food during the ordering process.
How do I order with Chipotle Carside / Drive Thru?
Follow the steps below to use Chipotle Carside:
- Step 1: Set up an account
Set up an account on your iOS or Android by creating an account, logging in and filling out your profile.
Select the Chipotle Carside where you want to collect food. Browse through the different menus to select the one you want. Then place an order.
- Step 3: Go to Chipotle Walk-In Restaurant
Drive to Chipotlane and park at Chipotle Carside. You can also park near the entrance. Click “I’m here” on the app to let staff know you’re nearby.
- Step 4: Pick up food
The staff will give you prepared food and you can enjoy your food when you get home.
Does Chipotle have curbside pickup?
In addition to delivery and car-side service, Chipotle also offers curbside pickup. Chipotle curbside pickup is similar to drive-thru.
The only difference is that your order will be inside and you just enter the walk-in restaurant and pick up your meal. Follow the steps below to learn how to use a curbside pickup.
- Step 1: Set up an account
Set up an account on your iOS or Android by creating an account, logging in and filling out your profile.
Choose a Chipotle walk-in restaurant and browse the different menus to choose the one you want. Place an order and pay with a compatible payment service.
- Step 3: Go to Chipotlane Walk-In Restaurant
Drive to Chipotlane walk-in restaurant. Enter the walk-in restaurant to the pickup counter.Check the package with your last name and pick it up
Who should I contact if I have delivery questions?
It depends on how you place your order. If you use the website or app, you should contact the team or chat/call 1-833-860-0467. If you use a Chipotle-supported delivery partner, please contact them to learn how.
Can I cancel my delivery time?
Not really. Chipotle makes it difficult to cancel your order because it is sent directly to the restaurant staff upon submission. However, they can cancel your order by contacting the customer service team. Note that this option is only available for orders completed using the mobile app or website.
If you ordered with a Chipotle 3rd party delivery company (eg Postmates), you should contact their team to cancel your order using the confirmation email they sent you. However, this will incur a cancellation fee.
Want to learn more about Chipotle? Check out our related post on Does Chipotle have WiFi?
in conclusion
Chipotle Drive thru is different from other types of Drive thru. You don’t need to shout into the speakers, just order and select the Drive thru option.
In addition to drive-thru, you can also use pickup.
We hope we’ve answered your question about whether Chipotle has a drive-thru. If you have further questions, please contact us via the comments section.
