Is Grubhub safe? (For drivers, customers, personal information, etc.)
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Services such as Grubhub require users to provide a lot of sensitive information, such as their credit card details and addresses.
If you’re concerned about how secure Grubhub is handling your data, the types of drivers it employs, and more, read on to find out what I found!
Is Grubhub safe in 2022?
Grubhub is secure in most ways because it uses encryption to keep your data safe, and as of 2022, this extends to your credit card information as well. You can also ask Grubhub to delete the data it has on you. All Grubhub drivers are required to undergo background checks to weed out potentially dangerous employees.
Read on to find out everything you need to know about whether Grubhub is safe, including details on credit cards, drivers, and more!
Can Grubhub be trusted?
Whether Grubhub is trustworthy is up to you, but the company has been sued in the past for so-called “fraudulent practices.”
Recently, the Washington, D.C. Attorney General filed a lawsuit against the company on the same allegations.
In response, Grubhub decided to be more open about the fees it charges customers. Grubhub has previously been charged with:
- Run a promotion that encourages users to support restaurants that offer discounts, but doesn’t make it clear that restaurants will have to cover the cost.
- Create a website for a restaurant without permission.
- List numbers as belonging to restaurants when they actually belong to Grubhub’s own representatives, so customers can’t bypass them and order directly.
Additionally, Grubhub’s website uses VeriSign, a service that protects data to ensure it cannot be intercepted by third parties.
Is Grubhub safe for credit cards?
Grubhub is safe for credit cards because it uses most of the security features and protocols that have become the industry standard for protecting data and preventing breaches.
Additionally, all restaurants that work with Grubhub must comply with PCI, a set of data security standards set by major credit card companies.
As such, most complaints about being hacked through Grubhub usually come down to cardholders not being careful with their information and falling prey to phishing scams.
Regardless, you can usually dispute the charge with Grubhub or your credit card company and get your money back.
Is Grubhub safe for drivers?
Whether or not Grubhub is safe for a driver varies from case to case, but it usually does.
Additionally, drivers often take extra steps to protect themselves, such as not driving to remote locations, not making deliveries late at night, and not going out to places they are not familiar with.
Additionally, Grubhub shows each driver the address and distance they need to deliver, which they can use to determine how safe the delivery is.
Is Grubhub safe to order?
In most cases, ordering from Grubhub is safe as it runs background checks on all drivers before they are approved.
Additionally, the AI service does Grubhub’s background checks, and the company simply sets what content to flag and what not to pass.
If the setting is strict, the input field of the driver will be higher.
As for your information, Grubhub uses a number of security measures to keep data safe, such as encrypting credit card information and using similar technologies on its website.
Will Grubhub sell your information?
According to Grubhub’s privacy policy, the company doesn’t sell its user information to data brokers, but it does share it with certain third parties, such as points of sale.
Additionally, you can ask Grubhub to delete the information it has about you, including information such as your search history and address.
Do Grubhub drivers mess up your food?
Your Grubhub driver can sometimes mess up your food. According to one study, nearly 30 percent of delivery drivers admit to eating some of their takeaway food.
Sometimes spitting on food before handing it to you is a serious thing if you are rude or disrespectful to them.
This isn’t limited to Grubhub and other delivery services like Doordash and Uber Eats, though, because that’s what happens in restaurants when you don’t treat your staff well.
Do Grubhub drivers steal food?
As mentioned above, nearly 30% of delivery drivers, including those from Grubhub, admit that they sometimes steal food.
However, it could be as small as taking some chips or chicken nuggets from your order, but it could also mean taking the entire order and asking you to apply for a refund.
Additionally, Grubhub drivers will sometimes take your food when they realize they can’t deliver but won’t bring the order back to the restaurant.
If a Grubhub driver steals your food, you can request a refund, and the processing time should be five business days or less.
In some cases, Grubhub will not issue a refund, but will offer a discount on your next order.
To learn more, you can also read our posts on how far Grubhub delivers, Grubhub works in Canada, and how to rate Grubhub drivers.
in conclusion
For the most part, Grubhub is trustworthy. That said, the company uses encryption on its website and credit cards to ensure your information isn’t compromised.
However, Grubhub, which has been accused of fraud in the past, has responded by making its business more open over time.
Additionally, Grubhub drivers must undergo a background check before being approved, and they can decide whether to accept an offer based on how safe it is.
Lastly, Grubhub drivers sometimes mess or steal food, but if that happens, you can ask for a refund.