Nordstrom Return Policy: Used Shoes? No receipt? & more!
Many businesses that operate both a brick-and-mortar storefront and an online store have two different return policies. Thankfully, Nordstrom doesn’t. The store has a long history of welcoming returns policy, which hasn’t changed in the digital age.
OK, so you have to return some unflattering sunglasses to Nordstrom and sweat nervously over whether you’ll get your money back. Warning: This is a spoiler for one of the biggest return policies available: Nordstrom. Let’s find out.
Nordstrom Return Policy
First, Nordstrom wants its customers to be happy. They have a “customer first” philosophy, which makes their “case-by-case” return policy extremely lenient. Also, the rumors are accurate: there’s no limit to the number of products that can be returned or how long after purchase they can be returned.
The second thing to keep in mind is that there are actually three options for returning unwanted Nordies items. In-store, by mail, or leaving items curbside. While it’s relatively convenient to drop off curbside on your busy days, in-store and post-delivery can be a “duh” moment. Simply send your items (except jewelry, designer and baby products) and receive a refund within 5-7 business days.
Summary of Nordstrom Returns Policy
- You can simply return the item to the store (or mail it) for a full refund under Nordstrom’s return policy, which places no time limit on exchanges or returns.
- The policy further states that each return will be handled individually.
- This guarantees that the policy cannot be abused, and they may keep a log of who returned what to ensure that doesn’t happen.
Three options for refunds
- Return the item to Nordstrom or Nordstrom Shelf Store
Find a cashier or customer service desk at any Nordstrom or Nordstrom Rack location. They will process your refund and you will receive it within 5-7 business days. Remember, if no record of the sale can be found, Nordstrom will require you to provide personal identification in order to provide you with a refund for the item’s current price.
- Curbside Options
If you would like to use contactless curbside service, start your return online. Then put it on the curb of any store. Curbside returns are only accepted if the item is not jewelry, designer items, opened baby products, or items from Nordstrom Rack.
- Return by mail
To return an item by mail, please first fill out the return form online. If you choose this option, we will email you a paid shipping label. If you don’t have a printer, don’t worry; just go to your local UPS store and they’ll print the labels for you.
Returns you mailed may be delayed by up to two weeks. Refunds will be issued in the same manner as the original payment within 7-10 business days of processing.
Can you return Nordstrom items to Nordstrom Rack?
Yes, you can return Nordstrom items to Nordstrom Rack. This eternal mystery is finally solved. Items purchased from Nordstrom or Nordstrom.com can be returned to any Nordstrom Rack location.
Returning Nordstrom purchases to Nordstrom Rack and vice versa is a pretty handy feature. This is yet another way Nordstrom’s policies differ from those of its rivals.
Does Nordstrom offer free returns?
Nordstrom’s shipping and returns policy is always free. Initiate a return online to obtain a return authorization number and prepaid mailing label. You can bring a printed copy or show the return code on your phone at the post office.
Although the stated return processing time is 10-14 business days, you may find that your return is processed in less than a week after mailing. After that, refunds usually take a week.
Nordstrom Return Policy Used Shoes
You may be wondering if you can return your worn items, especially shoes. Well, the answer is simple. You can return worn shoes to Nordstrom.
Nordstrom can do just about anything when it comes to customer satisfaction, including accepting returns for previously used items. Their only request is not to abuse their generous returns policy.
Nordstrom rack returned without receipt
You may be wondering if returns are possible, and you may be familiar with Nordstrom’s no-receipt returns policy. While Nordstrom allows returns without a receipt, your next question is whether Nordstrom Rack does the same.
You will need a receipt when returning items to Nordstrom Rack. Compared to Nordstrom, this item doesn’t show any visible signs of wear and tear, and its return policy is infinitely long and loose. They can also refuse your return if they determine that you are trying to resell.
The standard return guidelines provided by Nordstrom Rack are as follows:
- Not 45 days after purchase.
- All labels need to be affixed.
- Items must not show any signs of wear or use.
Nordstrom Rack Return Policy Over 90 Days
According to official policy, this procedure is at the discretion of the store or manager. The salesperson may decide to give you a full refund. Alternatively, accepted late returns may be eligible for partial reimbursement of 50% of the original cost of the item purchased.
The same goes for NordstromRack.com’s online return policy. Your order page will show this as a late return fee. After 90 days, if you keep your Nordstrom Rack purchase. You almost have it.
Nordstrom Unlabeled Return Policy
Yes, Nordstrom accepts items without labels. If the price tag is lost, you can return it to Nordstrom. All you need to do is take your unmarked return to any Nordstrom or Nordstrom Rack location.
If they can’t find the product in the database, they’ll issue a gift card instead of a cash refund.
Nordstrom Rack Replacement Policy Without Receipt
If you ask yourself if Nordstrom Rack has a no-receipt exchange policy, the answer is yes. You can return items to Nordstrom Rack without a receipt.
If you do not have the original receipt, but have one of the following, you can return the item to Nordstrom Rack.
For any online purchases made at Nordstrom or Nordstrom Rack, your order history can be found in the following ways:
If you made an in-store purchase from Nordstrom or Nordstrom Rack, you can access your order status in the following ways:
- Contact Information for Nordstrom Customers
- Email for Nordstrom Account Holder
- credit card information
If your purchase cannot be tracked using the methods above, we regret that we cannot accept your return, even with store credit at the current selling price.
When processing your refund, the company will use the payment method you originally used. If you pay by credit card, you don’t have to take it with you.
Want to learn more about Nordstrom? Check out our related posts to find out if Nordstrom offers free mods, if Nordstrom allows dogs, and if Nordstrom sells Louis Vuittons.
in conclusion..
Buying an item and finding out you don’t need it can be a headache, but a good return policy is a relief.
Nordstrom and Nordstrom Rack make returns as easy as possible.
You can return Nordstrom items to Nordstrom or Nordstrom Rack for free. Nordstrom even allows customers to return used shoes, allowing them to focus on customer satisfaction. They’ll be more than happy to work with you as long as you don’t abuse their lenient returns policy.
