Uber Background Checks Need Attention: What It Means and Fixes
Most Uber employer background checks take approximately 3-5 business days to complete. However, background checks may take longer due to a number of factors, including local government procedures or access to county court records. Some states have screening requirements in addition to the background reports Checkr performs.
Sometimes you’ll see the message “Uber’s background check requires attention.” What exactly does this mean and what can you do? !
What does “Uber background checks need attention” mean?
This message most likely came from Checkr rather than Uber. The message, “Uber background checks need attention” Indicates that Checkr cannot proceed with your background check because the information is incomplete, missing, or possibly inconsistent.
The best way to find out if any further information or documentation (or some kind of clarification) is required is to log into your account on the job seeker portal, says Checkr.
If you have an outstanding request for information or documentation, you will find an upload link in the Job Seeker Portal for you to use.
If your background check has been flagged by Uber as requiring attention, there may be an interruption in the processing of necessary background data that is preventing your form from proceeding. In most cases, Uber requires applicants to submit or resubmit specified documents or forms.
In some cases, there may be inconsistencies in self-reported information that need to be addressed. Background checks can be delayed for a number of reasons, not the least of which is that Checkr completes your investigation report and provides the results to Uber, and they need to verify the information with the appropriate county courthouse.
For example, if the court does not provide electronic court records or there is a delay due to COVID-19 restrictions, your verification will be suspended. Unfortunately, these steps are required regardless of whether a person has a criminal record.
So please continue to look for any emails Checkr may have sent you, and from time to time log into the Checkr Candidate Portal and complete any outstanding checkr submissions. Sometimes a background check may stop because Checkr needs more information to complete your report.
Uber says they will work closely with Checkr to complete your application as quickly as possible and will email you as soon as the process is complete.
What is Checkr and are they reliable?
Checkr, Inc is a company that was founded in 2014 and claims power The fastest, fairest background checks for businesses of all sizes. Checkr’s verification process is comprehensive, rigorous, and streamlined, and has become the preferred service for employee background checks in many large companies.
You can check the status of your background check by logging into the Checkr Candidate Portal. During Uber’s review of your background check results, you may receive a copy of the full report from Checkr. Your status will be updated as soon as Uber reviews and decides on your application.
The following documents need to be submitted to Uber with your background check:
- drving license
- social Security number
- proof of car insurance
- vehicle registration
- Uber Checklist (you have 45 days to submit)
Read: Can you pay cash for Uber?
What are Uber’s background check requirements?
Background check assessments for potential Uber employees vary by city and are based on a combination of rideshare driver criteria detailed in local laws and regulations. The assessment of your background must also meet Uber’s own internal safety standards.
Uber must comply with the standards of each state’s applicable laws: that’s why the requirements will vary slightly depending on where you apply.
Background checks will always include a Motor Vehicle Report (MVR) review as well as a criminal background check. No part of the process involves a credit check.
To pass a background check, you must have held a valid driver’s license from each state in the U.S. for at least one year and at least three years If you are under 22 – This time requirement does not include the time required to obtain a study permit.
Your driver’s license must be current and free of any disqualifications. Serious driving offenses or a recent history of multiple minor driving offenses may result in your Uber application being denied.
A criminal background check will be conducted, i.e. Comply with state and local laws. Uber has no authority above any state or local law.
Certain types of criminal convictions such as felonies, violent crimes, murder, sexual assault, terrorism-related offenses and other serious criminal convictions will result in disqualification.
All Uber background checks in the United States are performed by Checkr, Inc., a third-party background check provider accredited by the Association for Professional Background Checks.
The completed report is then shared with Uber. After receiving your background check results from Checkr, Uber will evaluate and determine your eligibility for the job. Most of the delay is experienced during Checkr.
Read: Uber ‘No Car Available’ Message: What It Means and What to Do!
How often does Uber do background checks?
Uber conducts background checks on its drivers at least once a year. In some regions, background checks are performed more frequently. Certain areas of your record are double-checked each time.
If your driving history or criminal record changes, Uber may terminate your access to its driver app. Without these background checks, you cannot drive for Uber, and this applies to drivers for Uber Eats, ride-sharing, or any other driving.
Uber typically doesn’t look at an employee’s history beyond the past seven years, but, in California, they’re required by law to look at a driver’s lifetime record, no matter how far in the past.
What would disqualify you from driving for Uber?
To become an Uber driver, you must pass a rigorous background check. If Uber finds any violent, sexual, or felony convictions on your criminal record, you will be disqualified. Certain driving offenses, such as careless driving, may disqualify you from driving.
Your driver’s license must no exhibit:
- Significant mobility violations such as driving under the influence of alcohol or drugs or reckless driving (within the past seven years)
- 3+ minor mobility violations such as speeding tickets (20 mph over the speed limit) or failing to obey traffic laws within the past three years
Any criminal record must be free of:
- felony conviction
- violent crime
- Sexual offenses (past seven years)
- Outstanding charges that have not been resolved for you
Read: Do Uber drivers make more at night?
summarize
Your Uber background check can stop for a variety of reasons, but the main reason is always missing information on your application.
This information may be requested from you, but may also be lost due to system delays.
There is very little that can be said about him.
However, you can ensure that the information you provide is accurate and up to date, and that you regularly check your Checkr email and complete any outstanding tasks they request.
You can also contact Uber directly and let them know about the status of your application.
