What does “Dasher must actively arrange dashes” mean on Doordash?
Doordash is a food delivery service available in many countries around the world. In addition to giving customers the opportunity to have food delivered directly to their door, it also gives people the option to become a DoorDash driver to deliver their own food. This is a great way to earn extra income if you have a lot of time on hand.
However, it takes some process to become an active Doordash driver. Registration involves identity verification, background checks and compliance checks. Many new drivers go to try their first delivery only to see the message “dasher must be active to schedule dash”.
What does “Dasher must actively arrange dashes” mean?
“Dasher must be active to schedule dash” means that your Doordash account has not been activated. Once the compliance team has verified your MVR and background check, they will activate your account.
Read on to find details about activating your account on Doordash, as well as information about other issues you may encounter while working for Doordash.
Why am I not active on DoorDash?
There are many reasons why your account on Doordash might not be activated. The most common reason is that it takes time for the compliance team to verify and activate new accounts. Your account may also be waitlisted due to the high number of active dashers in your area.
You are not active on Doordash because the compliance team has not verified and activated your account. There may already be too many active dashes in your area. You can contact Doordash customer support for help with this issue.
In some cases, dashers may receive a “must be active” message, even though they are already active and complete the delivery. This is a known bug related to the application and must be corrected through Doordash customer support.
What happens if you schedule a sprint but don’t?
The Doordash app gives drivers great control over when and how they work. One aspect of this is the ability to schedule the dash to finish later at a set time. However, sometimes unforeseen circumstances may prevent the dash from being completed. What happens if you schedule a sprint but don’t do it?
If you schedule a sprint and don’t, your shift will be cancelled after about 20-30 minutes. You will usually be notified in the app that you are late and warned that your shift will be cancelled.
You will not receive any immediate consequences other than canceling your shift. You can adjust the start time of your shift to avoid cancellations. If your shift is cancelled, you may not be able to schedule a new shift if there are already enough active dashboards on the road.
For more information on arranging dashes and starting as a new dash, you can visit the new dash guide on Doordash.com.
Other error messages on DoorDash and what to do with them
The Doordash app sometimes provides error messages to the driver. These can be anything from bugs in the app to issues with your account.
Knowing what these messages mean and what to do with them is critical to making as much money as possible with Doordash.
Driver response status error code 1
Driver response status error code 1 is a common problem that completely disables your ability to log into an application.
This error code can appear for a variety of reasons, the most common being that your device has an outdated operating system.
To fix this problem, you should update your device’s operating system. The steps to do this vary depending on whether you’re using an Android or iOS device.
You can also try enabling/disabling airplane mode, trying a different network, resetting the Doordash account password, or clearing the cache on the Doordash app.
400 Bad Request Error
This error can occur if the connection between your device and the Doordash server is down. This can be frustrating as there is little documentation on the Doordash website dealing with this.
Fortunately, this error message can be easily resolved. You have to force stop the Doordash app and restart it to reset the connection. The process is slightly different for Android and iOS users.
error code 500
Error code 500 is displayed when your Doordash app does not have a proper internet connection, or when the cache is full and needs to be cleared. This can be easily fixed by making sure you have the correct connection and clearing the cache on the Doordash app. You may also need to log out and back in to the Doordash app.
Doordash schedule is currently full in your area
You may encounter this message if you live in an area with many other active Doordash drivers. This will prevent you from arranging dashes or starting new ones. As the message suggests, sometimes there are too many people trying to complete deliveries at the same time. Doordash automatically tracks how many drivers are on the road, and will refuse to place new drivers until more drivers are needed.
To fix this, Doordash recommends staying close to the activity hotspot. These will be marked with a flame icon on the map in the Doordash app. You can also try to schedule shifts when other people’s shifts are not full.
We are currently unable to initiate your Dash red card
New dashers who haven’t added a red card on the Doordash app sometimes encounter this message. Once you receive your red card (used by dashers to prepay for orders during delivery), be sure to register the card on the Doordash app. For instructions on how to do this, you can visit this help page on Doordash.com.
If you get this message even though your card is registered in the app, you may need to clear the cache, force close the app, or even reinstall the app on your device.
Want to learn more about DoorDash? Read these articles to find out when DoorDash is open, whether DoorDash delivers to hotels, and whether you can use DoorDash’s gift cards.
final thoughts
Doordash can be a great side hustle for anyone with spare time looking to earn extra cash. However, drivers can encounter many errors and obstacles when using the Doordash; especially if they are just starting out.
Understanding these error messages and how to resolve them can go a long way when trying to make money with Doordash. In addition to the regular customer support pages on the Doordash website, there are many independent websites that provide tutorials on how to troubleshoot the Doordash application.
If you have any questions or concerns, please feel free to ask them in the comments section.
