Why isn’t Amazon accepting my address? (why, how to fix + other FAQs)
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Are you trying to ship to you from Amazon but got stuck because Amazon doesn’t accept the address?
Do you want to know why this is happening? Well, keep reading below as I’ll tell you what I found while researching this FAQ!
Why won’t Amazon accept my address in 2022?
Amazon uses Google Maps and other official sources to verify addresses and will not accept your address if it was recently developed and may not yet be in the system, or if the street information has changed. Amazon may also not accept your address if you enter incorrect information, such as a zip code or street number in 2022.
Would you like to learn more about Amazon not accepting addresses, such as the best steps to resolve the issue? If so, read below to learn all about solving the problem and more!
How can I fix Amazon not accepting my address?
The first step you should take is to make sure that the address you enter is the same as it appears on the USPS ZIP Code Finder.
However, if you still get the error message after entering it on the website, then you need to contact Amazon customer service via chat or phone.
Tell an Amazon customer service representative what happened and see if Amazon will fix the error in its system, as customer service occasionally overwrites error messages.
Also, if you don’t want to deal with customer service or customer service can’t resolve the issue, you have the option to have your items shipped to the nearest Amazon locker location.
Amazon Locker is free for Amazon customers, allowing you to securely deliver your items in the same amount of time as the shipping method of your choice!
Why isn’t Amazon accepting my shipping address?
Amazon may not accept your shipping address for a number of reasons, which may not be related to your mistyped information, such as:
- Seller does not offer international shipping
- Certain carriers will not deliver to certain types of addresses
- This item cannot be shipped due to its shape
- The item is larger than the shipping limit
- Government restrictions, including import or export restrictions or manufacturing restrictions
- The item you’re trying to buy is restricted, which means it doesn’t comply with Amazon’s policies, laws, or regulations
- This item is a dangerous item that cannot be shipped to your location, which may include lithium batteries
- The seller did not ship to your location due to product details such as perishable items
So if one of these issues is the reason Amazon doesn’t accept your address, there’s nothing you can do and customer service won’t be able to fix the issue.
However, you should see any shipping restrictions listed on the product detail page, which will tell you if any of these restrictions exist and what those specific restrictions are.
How will I be notified if Amazon does not accept my address?
Most of the time, Amazon will filter out products that cannot be delivered to your address for whatever reason, but sometimes an item will still appear in the list of available products.
When this error occurs, when you go through the checkout process on Amazon, you will receive a notification on the screen if Amazon does not accept your address or if the item cannot be shipped to you.
Additionally, in some cases, you may be asked to provide additional information before Amazon is willing to ship your item.
Instructions and steps you need to take will be noted on the page, which may require uploading documents, contacting customer service, or other types of verification.
How do I edit my address on Amazon?
If you find yourself entering a wrong address on Amazon and want to correct it, the process is simple with just a few steps:
- Log in to your Amazon account
- Hover over Accounts & Lists
- Select “Account”
- Go to the “Order and Shopping Preferences” section
- Select “Your Address”
- Find the address you want to edit and select Edit
Also, you can add and delete addresses in this section, so if you’ve moved, you can quickly delete your old address from Amazon’s system.
However, editing, adding, or deleting addresses will not affect any current Amazon orders, and will only apply to future Amazon orders.
Why isn’t Amazon accepting my email address?
If you try to create an Amazon account or log in to an existing account and find that Amazon doesn’t accept your email address, there may be several reasons:
- You haven’t verified your email address during account creation
- Your email address is malformed as it needs to be username@domain.com or similar
- You may have forgotten the email address assigned to your Amazon account
- This is an internal Amazon glitch, so please try again later to see if you can log in or sign up or try logging in from another device (e.g. from PC to mobile)
However, if you never received an Amazon verification email, you need to double-check your registered email to make sure you entered it correctly.
You may also want to check your spam or junk mail folders, as sometimes verification emails can be sent to these locations by mistake.
To learn more, you can also read our posts on whether Amazon offers 24/7 customer service, whether Amazon is better than eBay, and whether Amazon offers email.
in conclusion
If Amazon doesn’t accept your address, it’s probably because you entered the wrong address, so it’s best to use the USPS ZipCode Locator Tool to verify it and write it down exactly as it’s formatted.
Also, if you’ve recently moved to a newly developed location, such as a subdivision, it may not be in Google Maps or other directories that Amazon uses to verify addresses.
