Does Kohl’s accept Amazon returns? (everything you need to know..)
I had to return it from Amazon the other day and saw something unique. Optional drop off at Kohl’s.
I didn’t know Amazon items could be returned at Kohl’s. So I did some digging to find out more about this…
Does Kohl’s accept Amazon returns?
Yes, you can bring your Amazon products to Kohls for free in-store returns. To return an item to a participating Kohl’s, you will need to select the item, then select “Return or Exchange Item” and “Kohl’s Drop-Off” in your Amazon account.
If you want to learn more about how to return Amazon items to participating Kohl’s, how to do it, how much it costs, and more, keep reading!
How do I return Amazon items to Kohl?
Returning items to Kohl’s is easy. This is the step-by-step process for returning an item from Amazon to Kohl’s.
- Log in to your Amazon account and click “Orders”
- Select the product you want to return and select the “Return or Exchange Item” option.
- Select the reason for the return in the drop-down menu, then choose how you would like to receive your refund.
- You will see several return options. If available, select “Kohl’s Drop-Off”.
- A QR code will be sent to your email. Print the QR code or bring your phone with the QR code to Kohl’s.
- Take the item you want to return to Kohl’s and head to the Amazon returns area, usually the checkout area of a customer service kiosk.
- Hand your item and the QR code to be scanned to the waiter. From here, Kohl’s handles the rest of the return for you and returns the refund to the account or card you used (whichever you choose).
Does every Kohl’s process Amazon returns?
No, some Kohl stores currently do not offer Amazon returns. However, most Kohl’s stores do.
To check if your Kohl’s offers this return service, you can log into your Amazon account when selecting your preferred return method. You will typically see options such as UPS Pickup, UPS Shipping, and Kohl’s Drop-Off (if available).
Currently, more than 1,100 Kohl’s stores do offer these returns, so it’s likely that yours does, too.
Do I need to prepackage my Amazon return for Kohl’s?
No, you do not need to box and pack the item before taking it to Kohl’s for return.
However, you must bring the items in the original packaging. All Amazon products come with a barcode that the waiter needs to scan on the QR code emailed to you.
Why can’t some Amazon products be returned at Kohl?
Kohl’s will take back most new items sold and fulfilled by Amazon in the past 30 days.
However, for some products you must use a different return method and the “Kohl’s Drop-Off” option is not available.
Amazon didn’t specify why that was, nor did it provide information on which items were and weren’t eligible for Kohl’s returns.
Many times it’s because it’s a third-party seller. Any product not sold directly by Amazon cannot be returned to Kohl’s.[artysellerAnyproductthatisn’tsolddirectlybyAmazoncannotbereturnedtoaKohl’s[artysellerAnyproductthatisn’tsolddirectlybyAmazoncannotbereturnedtoaKohl’s
Do I have to live near Kohl’s to use Amazon Returns?
Yes, you need to live within a certain mile radius of Kohl’s in order to take advantage of Amazon’s return service.
No exact mile radius is specified, but it appears that if you live more than 8 miles from Kohl’s location, you will not be able to return your items to Kohl’s.
Do I need a QR code for Amazon returns at Kohl’s?
Yes, a QR code is required to process returns from Amazon at your local Kohl’s.
Kohl’s is not set up to check your Amazon account because they are completely separate from Amazon. In order to process your return and ensure you receive your refund, you will need a QR code.
Without your QR code, Kohl’s staff will not be able to accept or process your return.
The QR code is always emailed to you. While you’re at Kohl’s, you can also log into your account on Amazon and retrieve the WR code at any time.
How much does it cost to return an Amazon package to Kohls?
Kohl’s returns are completely free to Amazon customers. You will not be charged any additional fees for bringing Amazon returns to your local Kohl’s.
Can I return an open Amazon package to Kohl’s?
Kohl’s accepts any open and eligible Amazon item. You can return the item as long as the “Kohl’s Drop-Off” option is offered at checkout and you are within 30 days of the original purchase date.
Are Amazon Prime plans eligible for Kohl’s returns?
Yes, in fact, Kohl’s only accepts items sold directly by Amazon, which includes most Prime plans.
If your item was sold by a third party, it is not eligible for return.
Want to learn more about Amazon? Check out these related posts on Do Amazon Gift Cards Expiry, What Renewing Means on Amazon, and Does Amazon Accept EBT?
You can bring most Amazon products to a Kohl’s location for quick and easy returns.
Kohl’s doesn’t charge anything for this service, you just need the QR code to process the return. It’s an easy and convenient way to return millions of Amazon products.