Does DoorDash accept cash? (No, but these apps can…)
You have placed an order and wish to pay upon delivery. You may be wondering if DoorDash accepts cash or what other forms of payment do they accept? !
We looked into it, and here’s what we found out about DoorDash’s “cash on delivery” option….
Does DoorDash accept cash?
DoorDash has suspended its “cash on delivery” option and no longer accepts cash orders. Since the pandemic, DoorDash has implemented a contactless delivery policy, temporarily removing their convenient cash payment option.
DoorDash does offer other payment methods, but read on to learn more about DoorDash and what payment methods they accept and don’t accept…
Payment methods accepted by DoorDash
DoorDash offers a variety of payment methods for the convenience of customers, here are some of the payment methods DoorDash accepts, whether you place your order from your phone or desktop.
credit or debit card
Payment by credit and debit cards is standard for ordering food through online delivery services as they can keep and manage multiple cards at the same time to pay from the desired card.
Google or Apple Pay
Google or Apple pay is the easiest DoorDash payment method because it can be linked to your DoorDash account directly on your phone. Set this method as your default payment method and DoorDash will automatically debit future orders.
If you have a PayPal account, you can connect it to your DoorDash account and pay for orders with a single click. It’s a digital payment method for those who don’t want to pay in cash during the Covid19 lockdown.
Use DoorDash Gift Cards to pay for your DoorDash orders by redeeming the gift card amount to your DoorDash account. Get some great discounts on DoorDash gift cards, a great way to go cashless.
Which delivery apps can I pay with cash?
DoorDash has a number of alternatives that allow customers to pay cash on delivery. Some of these delivery apps that accept cash are:
- Excellent food
- railway train
How does cash delivery work?
When a customer places a “cash on delivery” order, the app (UberEats, grubhub, etc.) notifies all available drivers, and one of the drivers picks up the order from the restaurant for delivery.
Delivery drivers are advised to keep the exact change in order value to deliver the order and pay in cash. If the customer doesn’t accept the delivery, the driver can usually decline the cash on delivery order and return the food to the restaurant, but this varies by app.
All money a delivery driver earns by delivering cash on delivery orders will be deducted from the next scheduled deposit. The food delivery app will not deduct any tips customers give to drivers, only the original amount of the order.
What if I don’t have enough change for a cash on delivery order?
Keep in touch with customers via the built-in chat service and tell them to have the exact amount ready because you don’t have change. If a customer tells you they don’t have change, tell them you can’t deliver the order because you’re short of change.
Call a delivery driver support representative and share the entire situation with them to return the order. When you return the order to the restaurant staff at the front desk and share the order ID with them, the restaurant will refund half the order price.
What if cash on delivery customers insist they pay online?
This doesn’t happen often, but sometimes customers want to trick delivery drivers by putting cash on their delivery slips. Still, when the drivers arrived at the designated location to deliver the order, they said they paid for the order online. These in-app payment systems are the best on the market, which can’t happen.
You should contact in-app customer service and return the food to the relevant restaurant for a reimbursement amount, which varies by order.
For cash on delivery orders, you shouldn’t offer food to customers without paying first, because customers can open the food and the restaurant won’t accept it in that case.
Want to learn more about DoorDash? Read these articles to find out when DoorDash is open, whether DoorDash delivers to hotels, and whether you can use DoorDash’s gift cards.
DoorDash no longer accepts cash orders since implementing a contactless delivery policy in 2020. However, DoorDash does offer a variety of payment methods, such as ApplePay and credit/debit cards.
Other food delivery apps like GrubHub and UberEats do continue to accept cash on delivery.